Cargo3000 - Freight Forwarding Software by Centillion

Can Cargo3000 be customized to meet our exact requirements?

Yes. One of the many advantages of Cargo3000 is the ability to modify the system to meet each customer's specific requiremets, cost effectively. In fact, Cargo3000 is modified to meet each customer's exact needs.

How are file numbers assigned in Cargo3000 and can we assign our own numbers?

The standard method is to allow Cargo3000 to assign the file number to a shipment. The file number is composed of a two letter prefix, that is designated at system initialization time, and the shipment number.

Usually the prefix designates the shipment mode, i.e. AE, OE, AI, etc. and the shipment number is composed of a two digit branch number and a six digit shipment number. Therefore, AE01123456 is an air export shipment for branch 01, shipment number 123456.

Optionally, Cargo3000 can allow users to assign their own file numbers to shipments and this has been done for several users. With this option, the system can verify that the file number is unique to avoid assigning duplicate numbers.

Can Cargo3000 interface with my accounting system?

Interfaces have been developed to allow Cargo3000 to export financial transactions to many different accounting packages and custom accounting systems.

Usually, the Customer and Vendor master files are maintained in Cargo3000 and then Cargo3000 exports the Customer master file and or updates, the Vendor master file and or updates, and Invoice and Accounts Payable transactions to the accounting system.

The requirements to allow Cargo3000 to interface with an accounting system are as follows:

The ability of the accounting system to continously import new customer and vendor records and updates.
The ability of the accounting system to import invoice and accounts payable transactions.
Where necessary, the ability to handle more than one currency if more than one currency is used in the financial transactions.

When Invoices or Accounts Payable transactions are exported, Cargo assigns an export batch number to the selected transactions. This feature allows a batch to be exported again if required.

Cargo3000 also provides export registers that identify the detailed transactions that have been included in an export batch. The registers identify the transaction details and provide totals of the number of transactions and amounts by currency.

The registers can then be used to verify the number of transactions and amounts that have been exported from Cargo and imported into the accounting system.

We use several documents in our business that do not appear in the list of documents produced by Cargo3000. Can these documents be added to the system?

In most cases, the answer is yes. On many occasions, clients have identified documents that were not previously included in Cargo3000 and they have been added to the system.

Can we create our own reports?

Yes. Cargo3000 interfaces with two report writers: Crystal Reports and Intelliview Report Writer.

The Crystal Reports report writer can access a copy of the Cargo3000 database directly. This allows users to select and link different fields from different files and design reports to meet their specific requirements.

The Intelliview report writer is also available. This report writer accesses a number of reporting files produced by Cargo3000 and allows users to design their own reports within seconds. A unique feature of the Intelliview report writer is that the data and report details are displayed directly on the screen as the report details are developed. Similarly, the graphs are also viewed in real time as they are defined.

We can't print automatically to printers in Windows 2000 and XP.

The problem.

With recent revisions to the Windows operating system there have been changes to the way network printers are handled. From Windows 2000 on through Windows XP when you install a shared network printer on a workstation, the printer appears in the workstation's Printer folder with a name such as "HP Laserjet 4050 on Servername" where Servername is the name of the server computer where the printer is physically installed. Cargo 2000/3000 cannot be configured successfully to print to a printer set up this way.
In this situation, if you 'right click' on the printer in the Printer folder on the workstation, the popup menu which appears DOES NOT allow you to 'rename' the printer.
Note: other applications usually can print to this printer because they display the printer selection dialogue and the user selects the appropriate printer. Cargo does not normally display the printer dialogue since printer designation is built in for efficiency. In Cargo, selecting the "FAX" output option on a document will present the Print dialogue and you should be able to print to the printer. However Cargo cannot print to it 'automatically'.

The solution.

To enable Cargo's automatic printing to a networked printer without the need to display the printer dialogue, the printer should be installed on a server and it should be shared.

For example:
The server is named MAINSERVER
An HP 4000 printer is installed on MAINSERVER and is 'shared' with a share name of HPLASER.
To ensure that Cargo can print to this printer 'automatically, perform the following on EACH workstation which will be running Cargo:

Bring up the workstation's Printer Folder and:

Add a new printer.
Select 'Local printer'.
Add a new port.
Select Local Port.
Name the port as follows:
\\MAINSERVER\HPLASER\
Select the correct driver for the printer.

Default printer?? Probably not.

Print test page. Yes, it should print on the network printer.

Name of the printer.
Set it to whatever ALL OTHER WORKSTATIONS HAVE IT NAMED AS!!. Using the 'shared as name' again is not a bad idea. So, in this example, the printer name is entered as 'HPLASER' and appears in the workstation's Printer Folder as HPLASER without any additional components in or after the name.
This is the name that must be entered in to Cargo 2000's Printers Table where appropriate.
In this case, HPLASER would be entered in the 'QUEUE' column of Cargo's printer table on the line whose name is 'Laser'. It would also be used in the Queue column on all other lines in the Printer table whose output should be directed to this printer.

Additional comments.

Note: for newer HP printers we often find that they have problems printing Cargo documents which are printed in Landscape orientation. According to HP, if this happens, re-install the printer, and use an older generic HP driver. We have had success using the HP Laserjet 4Si driver for HP 1000 and HP 4000 and newer printers. Installing a separate instance of the printers on each workstation with names like CargoLaser and CargoDotmatrix is not a bad idea. Then these are the names that would be entered in Cargo's printer table.
Also, there are additional comments on related issues in the Microsoft document available at:

http://support.microsoft.com/?kbid=314073

If you still encounter problems, please contact Centillion support.